Privacy Policy

MarketMenia India Pvt. Ltd. ("MarketMenia", "we", "us", or "our") provides digital marketing, web and app development, enterprise technology (CRM/CMS/tech support), and domain & infrastructure services to B2B clients. This policy explains what information we collect through marketmenia.in and our client engagements, how we use it, and the choices you have.

1. Information we collect

• Contact and enquiry data: name, company, work email, phone number and message content when you submit a form on this site, email us, or message us on WhatsApp.
• Client account and project data: where we build or manage a system for you (e.g. a CRM, CMS, or hosting account), the business data you or your team enter into that system, handled under the terms of your specific engagement.
• Usage data: standard analytics data (pages visited, referring source, approximate location, device/browser type) collected through website analytics tools.

2. How we use your information

• To respond to enquiries and provide quotes or proposals.
• To deliver, host, and support the services you've engaged us for.
• To send service-related communication (e.g. maintenance notices, invoices, support updates).
• To improve our website and services based on aggregate usage patterns.

We do not sell your personal information to third parties.

3. Data storage and security

Client systems and data we host or manage (CRM, CMS, websites, hosting accounts) are kept on infrastructure we operate or manage directly, with access restricted to the team members working on your account. We take reasonable technical and organisational measures — including HTTPS, access controls, and regular backups — to protect data against unauthorised access, loss, or misuse. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Data retention

Enquiry and contact data is retained for as long as reasonably needed to respond to your enquiry or maintain our business records. Client project data is retained for the duration of the engagement and for a reasonable period afterward, or as otherwise agreed in your contract, after which it can be deleted or returned on request.

5. Third-party services

We may use third-party tools for website analytics, email delivery, and hosting infrastructure. These providers process data on our behalf and are expected to safeguard it in a manner consistent with this policy.

6. Your rights

You can ask us what personal information we hold about you, request a correction, or request deletion (subject to any records we're required to keep for legal, contractual or accounting reasons) by contacting us using the details below.

7. Cookies

This site may use essential cookies required for the site to function, and analytics cookies to understand aggregate visitor behaviour. You can control cookies through your browser settings.

8. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The "last updated" date above reflects the most recent revision.

9. Contact us

Questions about this policy or your data can be directed to:
MarketMenia India Pvt. Ltd., 2nd Floor, C-1/4–5, Najafgarh Rd, Near Metro Pillar #773, Dwarka Mor, Delhi – 110059
Email: info@marketmenia.com
Phone: 011-4659-5651